SAS au Capital de 5.000€
Siret : 832 008 213 RCS PARIS
Carte Professionnelle N° : CPI 6901 2017 000 018 950
Garantie Financière : Galian Paris. 120.000€
Assurance : MMA
LWS (Ligne Web Services)
4 Rue Galvani
Web design :
Rezonn – création d’Image de marque
Web development :
Florent Bouvier, développeur web freelance à Lyon
Atelier vé, Emmanuel Sarnin, Arnaud Frich, Cyrille Lallement.
The entire Cibiscus website is protected by French and international legislation relating to intellectual property. All texts, graphics, photographs, plans, logos, videos, sounds, brands (etc.) and more generally all the elements constituting the site and the site itself cannot, in accordance with article L122- 4 of the Intellectual Property Code, be the subject of any representation or reproduction in whole or in part on any medium whatsoever without the express prior authorization of its owner.
Failure to comply with this prohibition constitutes an infringement which may engage the civil and/or criminal liability of the counterfeiter.
Some of the social media links or buttons on the Website may redirect you to websites that do not belong to CIBISCUS. These websites have their own personal data protection rules which may differ from ours: it is up to you to read them. We are not responsible for how these websites use your personal information.
Our Commitment to Compliance
The processing of Personal Data of Internet users and users of our services is subject to European Regulation 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data. (known as “RGPD”) and the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, modified (known as “Data Processing and Freedoms Law”) (hereinafter the “Regulations”) .
For the purposes of this Policy, the term “personal data” means any information relating to a natural person who can be identified, directly or indirectly, such as surname, first name, email and postal address, telephone number , username, password, etc. (hereinafter a “Personal Data”).
Within the meaning of the said Regulations, the company CIBISCUS SAS is responsible for the processing of personal data carried out via the Website, and undertakes by this Policy to comply with the legal and regulatory obligations incumbent upon it.
What personal data do we collect and when?
Through the Website and by means of online forms, we collect the Personal Data of Internet users who wish to:
Find out more about our activities;
Register for our services;
Estimate a property;
Entrust us with the management of a property;
Information on a property managed by CIBISCUS for sale or rental
The Personal Data that we collect and process concerns for example:
Information relating to your identity such as your surname, first name, civility
Your contact details such as your postal address, e-mail address, telephone numbers;
Information relating to your real estate (nature and characteristics) or your search criteria;
Finally, during your visits to the Website, information relating to your browsing may be recorded in Cookie files installed on your terminal, subject to the choices you have made regarding these cookies and which you can modify at any time. moment. To find out more, we invite you to carefully read the Cookies Policy accessible from the Website.
On what basis and why do we use your Personal Data?
We only use your Personal Data if you have consented to it or if this use is based on the protection of our legitimate interests (to answer your questions and provide you with our services), or on compliance with a legal or regulatory obligation. .
We collect and process information about you for various reasons and in particular to:
Manage the client-prospect relationship;
Send newsletters, commercial solicitations and alerts corresponding to your selection criteria, by email and telephone;
Ensuring the security of Personal Data (e.g. preventing digital identity theft);
Resolve any possible dispute or resolve any problem in connection with the use of the services.
Any use of Personal Data for purposes other than those set out herein will require your express prior consent. CIBISCUS undertakes not to access or use your Personal Data for purposes other than those necessary for the performance of its services.
With whom are we likely to share your personal data?
a) Communication for external processing purposes
Your Personal Data may, where appropriate, be transmitted to third parties involved in the provision of our services (technical and hosting providers, requests for estimates, customer follow-up and satisfaction surveys, security incident management, etc. ). CIBSICUS undertakes to communicate your Personal Data only to authorized and trusted service providers, who process them on our behalf, according to our instructions.
b) Communication for legal and legal reasons
In addition, your Personal Data may be disclosed to a third party if CIBISCUS is constrained by law, a regulatory provision, or a court order, or if this disclosure is made necessary for the purposes of an investigation, injunction or legal proceedings, on national territory or abroad.
How long is your Personal Data kept?
We will keep your Personal Data as long as you use our services.
The retention period of your Personal Data may vary depending on your profile: prospect, client, job candidate or franchise candidate. Similarly, this retention period may vary depending on whether or not your Personal Data is processed by franchised agencies, determining their own data retention policies.
We are also likely to keep them even if you decide to no longer use our services, in particular to comply with applicable legislation, for the management of complaints and/or litigation, to defend our interests or assert our rights or to respond to requests from authorized authorities. We will not keep them for longer than necessary and when we no longer need them we will securely destroy them in accordance with our internal policy or make them anonymous.
How do we ensure the security of your Personal Data
We implement organizational and technical measures to protect your Personal Data against unauthorized access and disclosure, modification, alteration, damage, accidental loss or accidental or unlawful destruction, as well as against any other form of unlawful processing or communication to third parties. unauthorized persons.
To do this, we require our staff and our technical service providers to comply with strict rules in terms of information security and protection (e.g. contractual obligation of confidentiality, use of encryption and anonymization techniques, implementation physical security measures, etc.). Finally, we inform you that your Personal Data is stored on servers located within the European Union. Likewise, please note that we do not transfer your Personal Data outside the European Union.
What are your rights ?
Any data subject whose Personal Data is processed by CIBISCUS has the following rights:
Right of access (e.g.: check the data concerning you that we keep and obtain a copy of it);
Right to rectification (e.g. update or correct your data if it is incomplete or incorrect);
Right to object at any time to the collection and processing of all or part of your data for the purposes of commercial prospecting, for example, including profiling insofar as it is linked to such prospecting. This right thus offers you the possibility of modifying your notification preferences at any time;
Right to limitation (eg in certain cases provided for by law, and if you question the processing of some of your data, you can claim that we limit its use during the management of our dispute);
Right to portability (eg you have the right to recover your data or to require their transmission to third-party providers);
Right to erasure (e.g. you can request the permanent deletion of your User Account);
Right not to be the subject of a decision based exclusively on automated processing, including profiling, producing legal effects concerning you or significantly affecting you in a similar way;
Right to define general and specific directives defining the way in which you intend to exercise the aforementioned rights after your death.
How to exercise your rights?
You can exercise these rights at any time by sending us your requests, with proof of identity, to the addresses mentioned in section 9 below. If you exercise these rights, we endeavor to respond as soon as possible, and in any event, within one month of receipt of your request.
To find out more about your rights or file a complaint, you can contact the Commission Nationale de l’Informatique et des Libertés (known as “CNIL”) (website: https://www.cnil.fr/).
Consumer dispute mediation service
In accordance with articles of the consumer code L611-1 et seq. and R612-1 et seq., it is provided that for any dispute of a contractual nature relating to the execution of the sales contract and/or the provision of services which could not be resolved in the context of a complaint previously submitted to our customer service, the Consumer may have recourse to mediation free of charge. He will contact the ANM CONSUMPTION either by mail by writing to 02 Rue de Colmar
94300 Vincennes or by e-mail by completing the online referral form at the following address www.anm-conso.com.
The following internet link www.economie.gouv.fr/mediation-conso also includes all useful information in the event of a cross-border dispute.
Translation available contacting : firstname.lastname@example.org